Wholesale Terms

TERMS & CONDITIONS

Unless otherwise agreed, these terms and conditions apply to all orders entered into with Graphic Factory Limited.

PRICE & PAYMENT

All our product prices are in UK GBP and exclude VAT. All prices are subject to change without further notice.

Proforma invoice for the first order, after that a credit period of 30 days from the date of invoice will apply, subject to prior application and approval. An interest charge of 2% of the outstanding invoice value per month or part thereof from the date of invoice will be levied on any accounts remaining unpaid beyond the due date.

There is no invoicing charge for invoices received as a PDF file by e-mail. A fee invoicing charge will be applied to any invoice received by post of GBP 3.

TERMS OF DELIVERY

UK Mainland free delivery for all orders over £120. A dispatch fee of £6 will be charged on orders below £120. Minimum order amount £50. We deliver both to Europe and the rest of the World. However, postage costs vary depending on the weight of your order and destination. Please contact hello@graphicfactory.co.uk for more information.

Any date given by Graphic Factory for delivery is an intended as an estimate only.

COMPLAINTS & CLAIMS

In the case of damaged or defective goods, please contact Graphic Factory at orders@graphicfactory.co.uk within 48 hours after receipt of the goods.

Any delivery shortages or discrepancies must be notified within 14 days by email to

orders@graphicfactory.co.uk